Key Responsibilities * Manage full lifecycle of policies and procedures (authoring, review, approval, communication) * Maintain corporate process architecture; lead RACI, controls, and handoffs * Conduct gap analyses; prioritize improvements and assign ownership * Develop KPI frameworks and performance review cadence * Lead Lean Six Sigma/Kaizen initiatives to improve quality, cost, and service * Collaborate with IT/BI to automate reporting and chair monthly reviews * Align process design with system changes; manage change initiatives * Build process capability through toolkits, playbooks, and training Capabilities \& Competencies * Strong facilitation, change leadership, and cross\-functional alignment * Structured problem\-solving with focus on benefits realization * High data literacy and outcome\-driven analytics * Program governance, risk, and dependency management Qualifications \& Experience * 5–12 years in process excellence/continuous improvement (transport/services preferred) * Degree in Engineering, Quality, or Business * Lean Six Sigma Black Belt (preferred); EFQM/ISO integration experience * Proven KPI design and performance management expertise Tools \& Methods * Visio, RACI, change management tools * Lean Six Sigma: Pareto, Fishbone, 5\-Why * Power BI, Tableau, Balanced Scorecard, benefits tracking Role Details * **Seniority Level:** Mid\-Senior * **Industry:** Transportation, Logistics, Supply Chain * **Employment Type:** Full\-time * **Functions:** Management, Quality Assurance, Strategy/Planning * **Skills:** KPIs, Lean Six Sigma, Lean Processes Job Types: Full\-time, Contract Contract length: 12 months Pay: QAR25,000\.00 per month Experience: * similar role : 8 years (Preferred) License/Certification: * Qatar ID (Required)