**Position Overview** We are looking for **two IT Engineers** to join our IT team. The successful candidates will join the IT staff in Al Waha for Cars and will be based in our **Service Centers.** They will be responsible for handling daily support tickets, troubleshooting technical issues, and ensuring smooth IT operations to support business and service continuity. **Key Responsibilities** · Provide first and second\-level IT support to end\-users in the Service Centers. · Install, configure, and maintain desktops, laptops, printers, and peripheral devices. · Troubleshoot and resolve hardware, software, and network\-related issues. · Support telephone systems (VoIP/analog) and maintain network connectivity. · Manage user accounts, email configuration, and access rights (Active Directory / Microsoft 365\). · Ensure regular software updates, backups, and compliance with IT security standards. · Assist in maintaining biometric attendance systems, CCTV, and other service center IT equipment. · Document IT incidents, resolutions, and maintain accurate records of IT assets. · Coordinate with the central IT department and external vendors when required. · Coordinate with SAP consultants to resolve end users’ tickets. **Qualifications \& Skills** · Bachelor’s degree in information technology, Computer Science, or related field. · 1–3 years of hands\-on IT support experience, preferably in automotive, retail, or service environments. · Strong knowledge of: * Windows OS, Microsoft 365, and Google Workspace. * Networking basics (LAN/WAN, DNS, DHCP, VLANs, Wi\-Fi). * IT hardware (desktops, printers, servers, switches, firewalls). * Security tools (antivirus, firewall, backups, CCTV). · Good troubleshooting and problem\-solving skills. · Excellent communication and customer service skills. · Certifications such as Google IT Support Professional Certificate, CompTIA A\+, or Microsoft certifications are an advantage. Job Type: Full\-time Pay: Up to QAR7,000\.00 per month