Site Reliability Engineer (SRE)

Description

Summary: Design, build, and operate scalable, reliable, and observable systems by applying software engineering practices to infrastructure and operations to improve system reliability and enable rapid, safe deployments. Highlights: 1. Drive reliability improvements through SLOs, SLIs, and incident management. 2. Automate operational tasks and develop internal tools to eliminate manual toil. 3. Design and operate cloud-native infrastructure and platform services. **Site Reliability Engineer (SRE) — Job Description** **Summary** Design, build, and operate scalable, reliable, and observable systems by applying software engineering practices to infrastructure and operations; reduce toil, improve system reliability, and enable rapid, safe deployments. **Key responsibilities** * **Reliability** **engineering:** Define and maintain service\-level objectives (SLOs), service\-level indicators (SLIs), and error budgets; drive reliability improvements. * **Incident** **management:** Lead incident response, perform on\-call duties, coordinate root\-cause analysis (RCA), and implement post\-incident fixes to prevent recurrence. * **Automation** **\&\*** tooling:\* Automate operational tasks (provisioning, deployments, scaling, failover), build runbooks, and develop internal tools to eliminate manual toil. * **Monitoring** **\&\*** observability:\* Implement metrics, logging, tracing, and alerting; ensure effective dashboards and alerts with actionable thresholds. * **Capacity** **\&\*** performance:\* Plan capacity, conduct load/stress testing, tune performance, and forecast resource needs to meet SLOs. * **CI/CD** **\&\*** releaseengineering:\* Build and maintain CI/CD pipelines, deployment strategies (blue/green, canary), and rollback procedures to enable safe releases. * **Infrastructure** **as** **Code** **(IaC):** Define and manage infrastructure using IaC tools (Terraform, CloudFormation, Pulumi) and configuration management (Ansible, Chef). * **Cloud** **\&\*** platformengineering:\* Design and operate cloud\-native infrastructure (AWS, GCP, Azure) and platform services (Kubernetes, service meshes); optimize costs and resilience. * **Security** **\&\*** compliance:\* Collaborate with security teams to implement secure configurations, secrets management, and compliance controls in production systems. * **On\-call** **\&\*** runbookmaintenance:\* Maintain runbooks, run periodic game days/chaos testing, and participate in on\-call rotation to ensure rapid incident resolution. * **Collaboration** **\&\*** mentorship:\* Work with developers, QA, and product teams to embed reliability practices, mentor engineers, and improve deployment and observability culture. **Qualifications** * Education: Bachelor’s degree in Computer Science, Engineering, or equivalent experience (or relevant certifications). * Experience: 3–7\+ years in SRE, DevOps, systems engineering, or related roles (adjust per seniority). * Technical skills: Strong Linux/Unix administration, networking fundamentals, scripting (Python, Go, Bash), and familiarity with containers and orchestration (Docker, Kubernetes). * Tools \& platforms: Experience with cloud providers (AWS/GCP/Azure), IaC (Terraform/CloudFormation), CI/CD (Jenkins/GitHub Actions/GitLab CI), monitoring/observability (Prometheus, Grafana, ELK, Jaeger), and incident management tools (PagerDuty). * Soft skills: Strong troubleshooting, communication, and collaboration skills; ability to perform under incident pressure. **Competencies \& attributes** * Systems\-thinking and automation\-first mindset. * Strong analytical and debugging abilities. * Proactive, ownership\-driven, and customer\-focused. * Ability to balance reliability, velocity, and cost. * Continuous learner with an interest in tooling and process improvement. Pay: QAR121\.16 \- QAR324\.88 per hour Work Location: In person