Technical Support Intern

Description

Summary: This role involves installing, configuring, deploying, and maintaining POS systems and software solutions for clients, providing technical support and troubleshooting. Highlights: 1. Opportunity to provide technical support for POS and software deployments 2. Engage in troubleshooting and resolving technical issues 3. Work directly with clients on system integration Job Description – POS \& Software Deployment Support Executive Position Overview We are looking for a **POS \& Software Deployment Support Executive** to assist with the installation, configuration, deployment, and maintenance of POS systems and software solutions for clients. The role involves providing onsite and remote technical support, troubleshooting deployment issues, and ensuring that systems are successfully integrated and operational. Key Responsibilities * Configure, install, and deploy POS systems at client locations. * Provide onsite technical support during initial system deployment and integration. * Troubleshoot and resolve hardware, software, and connectivity issues during setup. * Assist with the deployment and configuration of software applications for end\-users. * Provide onsite and remote assistance to users and resolve technical queries. * Work closely with internal technical teams to address hardware and software compatibility issues. * Perform basic system maintenance and ensure deployed solutions remain functional. * Assist users with system usage and provide necessary technical guidance. * Document deployment issues, resolutions, and support activities as required. Eligibility \& Requirements * Bachelor’s degree in **Computer Science, Information Technology, or a related field**. * Basic understanding of software development concepts and technical troubleshooting. * Good verbal and written communication skills in **English**. * Knowledge of **Arabic** will be an added advantage. * Strong problem\-solving and analytical skills. * Willingness to travel to client locations when required. * Eagerness to learn, adapt, and work in a dynamic environment. Location **Doha, Qatar** Pay: Unpaid Ideal Candidate The ideal candidate should be technically inclined, customer\-focused, and comfortable working directly with clients. Strong troubleshooting skills, effective communication, and the ability to learn new systems quickly are essential for success in this role. Work Location: In person