IT Support Specialist

Description

Summary: We are seeking a skilled and solutions-driven IT Support Specialist to provide technical assistance, maintain IT systems, and ensure seamless day-to-day operations. Highlights: 1. Collaborative and supportive team culture 2. Exposure to modern technologies and enterprise systems 3. Professional development and training opportunities Brea Silver Solutions is an innovative technology services company committed to delivering reliable IT infrastructure and smart digital solutions. We support businesses in achieving operational excellence through secure, efficient, and scalable systems. **Position Overview** We are seeking a skilled and solutions\-driven IT Support Specialist to join our team in Doha. The ideal candidate will be responsible for providing technical assistance, maintaining IT systems, and ensuring seamless day\-to\-day operations across the organization. **Key Responsibilities** * Provide first\- and second\-level technical support for hardware, software, and network\-related issues * Install, configure, and maintain desktops, laptops, printers, and other IT equipment * Diagnose and troubleshoot system, network, and application problems * Monitor system performance and ensure minimal downtime * Manage user accounts, permissions, and access controls * Support Microsoft 365, email systems, and collaboration tools * Maintain IT documentation, asset inventory, and service logs * Ensure adherence to IT security policies and best practices * Collaborate with internal teams to enhance IT processes and user experience **Qualifications** * Bachelor’s degree in Information Technology, Computer Science, or related field * Proven experience in IT support or a similar role * Strong knowledge of Windows operating systems and basic Linux administration * Understanding of networking concepts (LAN/WAN, TCP/IP, DNS, DHCP) * Experience with helpdesk ticketing systems and remote support tools * Strong problem\-solving and analytical skills * Excellent communication and customer service abilities * Ability to manage multiple tasks in a fast\-paced environment **Preferred Skills** * Certifications such as CompTIA A\+, Network\+, or equivalent * Experience with cloud platforms (Microsoft Azure, Microsoft 365\) * Basic knowledge of cybersecurity principles and endpoint protection * Familiarity with virtualization technologies **What We Offer** * Competitive salary package * Professional development and training opportunities * Collaborative and supportive team culture * Exposure to modern technologies and enterprise systems **How to Apply** Interested candidates are invited to submit their CV along with a brief cover letter highlighting their experience and suitability for the role. Job Type: Full\-time Pay: QAR650,000\.00 per year Work Location: In person