Laundry Manager

Description

Summary: Seeking a passionate, commercially-minded Laundry Manager to oversee all laundry operations, ensuring quality standards and guest satisfaction. Highlights: 1. Manage daily laundry operations and staff scheduling. 2. Develop and implement quality procedures for laundry and dry cleaning. 3. Control expenses and contribute to financial planning for the department. Ajaj Group established in 1974 and is one of the grown and leading private companies in Qatar. The Company focuses on different economic sectors, including Stocks, Financial Services, Real Estate, Construction, Education and the Hospitality Services. Ajaj Group was able to keep pace with the prosperity and growth of Qatar to develop and nourish its business opportunities. The founder H.E Mohammed Bin Ajaj Al Kubaisi, a well\-known visionary entrepreneur in the region that has achieved success in building a diverse business portfolio that is known on the local, regional and international level. Ajaj Group has many divisions operating under its umbrella; Property, Hospitality, Construction, Trading, Transport, Education, Service Industry and Financial Services. Recently Ajaj Group has focused on further developing its Hospitality sector and hospitality related services. One of key milestones was InterContinental Doha The City. Ajaj Group will continue to grow in all sectors with special focus on the hospitality and leisure sectors locally and internationally, supported by strong business activities. We are looking for a passionate and commercially minded **Laundry Manager** to join our team. ***JOB OVERVIEW:*** Manage the laundry operations to include all guest room/suite linens and all linens for multiple outlets and catering/convention facilities, fabric repairs, and/or guest dry cleaning services to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. ***DUTIES AND RESPONSIBILITIES:*** * Manage the day\-to\-day activities of laundry operations. Plan work and schedule employees to ensure proper coverage. Communicate and enforce policies and procedures. * Recommend and/or initiate disciplinary, salary, or other staffing/human resources\-related actions in accordance with company rules and policies. Alert management of potentially serious issues. * Ensure all staff is properly trained and has the tools and equipment needed to effectively carry out their respective job duties. * Develop and implement procedures for managing the quality of laundry and dry cleaning services * Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction. * Control expenses within all areas of laundry. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel. * Inspect all laundry equipment and monitor laundry operation to ensure that appropriate chemicals are being used and that laundry areas are clean and in compliance with applicable regulations. Ensure that equipment is prepared and operational for the following day’s work. * Assist in educating/training employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. * Conduct pre\-shift meeting and review all information pertinent to the day’s activities. * Establish par levels for supplies and equipment. Replenish shortages and other business supplies for daily business. * May assist with other duties as assigned. ***ACCOUNTABILITY:*** This is the top job in the laundry department. Typically manages a staff of Laundry and Dry Cleaning Attendants. ***Qualifications and Requirements:*** High School Diploma or equivalent plus four years housekeeping/laundry experience. Prior supervisory experience and some college preferred. Must speak fluent English. Other languages preferred. Pay: QAR8,000\.00 \- QAR10,000\.00 per month Work Location: In person