IT Support Specialist

Description

Summary: Seeking a reliable and proactive IT Support Specialist to provide technical assistance, maintain IT systems, and ensure smooth daily IT operations. Highlights: 1. Provide first-level technical support to end users 2. Install, configure, and maintain IT equipment 3. Troubleshoot system and network problems efficiently **Job Title: IT Support Specialist** **Location:** Doha Onsite **Job Type:** Full\-time **Job Summary:** We are seeking a reliable and proactive IT Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance, maintaining IT systems, and ensuring smooth day\-to\-day IT operations across the organization. **Key Responsibilities:** * Provide first\-level technical support to end users for hardware, software, and network\-related issues * Install, configure, and maintain computers, printers, and other IT equipment * Troubleshoot system and network problems, diagnosing and resolving faults efficiently * Manage user accounts, permissions, and access rights * Monitor system performance and ensure security protocols are implemented and maintained * Assist in the setup, configuration, and maintenance of IT infrastructure * Maintain accurate records of issues, resolutions, and IT assets * Support email systems, including Microsoft Office 365 * Coordinate with external vendors and service providers when required **Requirements:** * Bachelor’s degree in Information Technology, Computer Science, or a related field * Proven experience in an IT support or helpdesk role * Strong knowledge of Windows operating systems and networking concepts * Familiarity with Microsoft Office 365 and common business applications * Good troubleshooting, analytical, and problem\-solving skills * Excellent communication and interpersonal skills * Ability to work independently and as part of a team **Preferred Qualifications:** * IT certifications (e.g., CompTIA A\+, Network\+) are an advantage * Experience with ticketing systems and remote support tools. Job Type: Permanent Work Location: In person