**Additional Information** **Job Number**25177519 **Job Category**Human Resources **Location**Sharq Village \& Spa a Ritz\-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **Position Overview** As one of the hotel's human resources support staff, work with HR team members to carry out daily operations of the HR office, including oversight of recruitment, total compensation, and training and development. Additionally, focus on delivering HR services that meet or exceed employee needs and contribute to business success; as well as ensuring compliance with all applicable laws, regulations, and operational procedures. **Candidate Profile** **Education and Experience** * High school diploma or equivalent (GED); 3 years of experience in human resources, management operations, or related professional field. Or * Two-year degree from an accredited university in human resources, business administration, or related major; 1 year of experience in human resources, management operations, or related professional field. **Core Work Activities** **Manage Recruitment and Hiring Processes** * Assist in interviewing and hiring HR team members with appropriate skills as needed. * Establish and maintain relationships with external recruiting sources. * Participate in job fairs in accordance with HR standard operating procedures and ensure documentation of outreach efforts. * Liaise with local organizations (e.g., hotel associations and colleagues) to identify candidates for current or future vacancies. * Supervise/oversee candidate identification and selection process. * Provide subject matter expertise on selection procedures to hotel managers. * Collaborate with vendor partners to ensure effective advertising of open positions at respective locations to attract a diverse pool of candidates. * Conduct quality control on candidate identification/selection. **Implement and Administer Employee Benefits** * Work with unemployment service providers to respond to unemployment claims; review accuracy of provider reports and correct errors. * Prepare and audit unemployment claim activity reports, and distribute them to hotel management. * Attend unemployment hearings and ensure appropriate hotel representation is arranged. * Ensure departments have the resources available to manage employees. **Administer Employee Development** * Support departmental onboarding programs to provide employees with proper orientation training to successfully perform job responsibilities. * Ensure employees receive cross-training to support successful daily operations. * Utilize all available on-the-job training tools for employees; oversee ongoing training initiatives and conduct training when appropriate. * Ensure coordination and facilitation of new employee orientation programs to create a positive first impression and emphasize the importance of customer service within the company culture. * Ensure all new employees and leadership teams attend training programs. * Collaborate with management teams to ensure departmental onboarding processes are established and employees receive proper orientation training to successfully perform their job duties. **Maintain Employee Relations** * Assist in maintaining effective employee communication channels within the hotel (e.g., conduct daily communications and assist in scheduling regular property-wide meetings). * Review accuracy and consistency of progressive discipline documentation; examine supporting documents and determine appropriate actions. * Apply the "open door" policy to promptly acknowledge awareness of employee issues or concerns. * Ensure employee issues are referred to department managers for resolution, or escalated further to the Director of Human Resources/Multi-Property Human Resources Director. * Collaborate with Loss Prevention as necessary to conduct employee incident investigations. * Communicate performance expectations based on job descriptions for each position. **Manage Legal and Compliance Practices** * Ensure employee files contain required employment documents, appropriate performance management and compensation records, and are properly maintained within required timeframes. * Ensure compliance with procedures for accessing, reviewing, and auditing employee files, and adherence to Privacy Laws. * Ensure medical records are stored separately, securely, and confidentially in medical files. * Advance random, reasonable suspicion, and post-incident drug testing processes (where applicable at the hotel). * Communicate hotel rules and regulations through employee handbooks. * Ensure all safety and security policies (e.g., hotel evacuation, lost and found, bloodborne pathogens, incident reporting, and hygiene) are regularly communicated to employees through orientation, hotel meetings, bulletin boards, etc. * Conduct regular claims reviews with regional claims offices to ensure timely closure of claims and appropriate reserve levels for open claims. * Represent Human Resources on the hotel safety committee; help identify ways to increase awareness of workplace safety importance and reduce frequency and severity of incidents. * Manage workers' compensation claims to ensure proper employee care and cost management. * Supervise the selection/non-selection and hiring processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receiving status notifications). *Marriott International is committed to being an equal opportunity employer and welcomes everyone to apply for jobs and offers equal employment opportunities. We continuously strive to create a work environment that values and celebrates the unique backgrounds of our employees. The融合 of our employees' cultures, talents, and experiences is our greatest strength. We are committed to non-discrimination based on any protected characteristic, including disability, veteran status, or other characteristics protected by applicable law.* In over 100 renowned Ritz-Carlton hotels worldwide, every employee strives to create extraordinary experiences for guests—lasting, unforgettable moments. Talented individuals from around the globe come together to thoughtfully deliver cherished memories. We believe creativity, caring, and empathy are at the heart of our success. We constantly exceed the requirements of the hospitality industry and set benchmarks for luxury service, taking pride in offering genuine care and comfortable experiences to our guests. Your responsibility is to consistently provide thoughtful service with grace, upholding the Ritz-Carlton "Gold Standards." The Gold Standards are the foundation of the Ritz-Carlton brand, guiding us toward continuous improvement. It is this brand foundation and cultural philosophy that has led Ritz-Carlton to success and earned its reputation as a leader among luxury hotel brands worldwide. Join the Ritz-Carlton team, learn our employee commitments, credo, and service principles, practice the Gold Standards, and refine your skills. We promise that every employee will take pride in choosing this career and working alongside exceptional colleagues. Joining Ritz-Carlton means becoming part of Marriott International's exceptional portfolio of brands. **Launch your journey here**, realize your personal value, **pursue** your aspirations, **integrate** into an outstanding international team, and **showcase** your true self.