IT Support Technician

Description

Summary: An IT Support Technician in Qatar provides technical assistance, maintaining computer systems, networks, software, and hardware while troubleshooting issues and ensuring smooth technology operations. Highlights: 1. Provide technical support across various IT areas 2. Troubleshoot and resolve IT issues 3. Install, configure, and maintain IT equipment An **IT Support Technician** in Qatar provides technical assistance to employees and organizations by maintaining computer systems, networks, software, and hardware. The role involves troubleshooting IT issues, installing and configuring equipment, and ensuring smooth daily technology operations. **Key Responsibilities:** * Provide technical support to employees through phone, email, or in\-person assistance * Diagnose and resolve computer, software, hardware, and network problems * Install, configure, and maintain desktops, laptops, printers, and other IT equipment * Set up user accounts, email accounts, and access permissions * Perform software installations, updates, and system maintenance * Monitor network connectivity and troubleshoot basic network issues * Maintain IT inventory and manage hardware assets * Assist with cybersecurity practices, backups, and data protection * Document technical issues and solutions * Support IT projects and system upgrades **Requirements:** * Diploma or bachelor’s degree in Information Technology, Computer Science, or related field * Experience in IT support, help desk, or technical support roles * Knowledge of Windows operating systems, Microsoft Office, and basic networking * Familiarity with hardware troubleshooting and IT security practices * Strong problem\-solving and communication skills * Certifications such as CompTIA A\+, Network\+, or Microsoft certifications are an advantage Pay: QAR60,000\.00 \- QAR75,000\.00 per year Work Location: In person