Application Support Development Consultant

Description

Summary: This role involves investigating and resolving operational issues, providing technical support for business applications, and managing small-scale projects with a focus on compliance and security. Highlights: 1. Opportunity to investigate and resolve complex operational issues 2. Engage in logical software design and system reconfigurations 3. Maintain and optimize SharePoint platforms and related technologies * Investigate operational issues, problems, and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions and takes appropriate action for resolution * Respond to requests for support by means of modifications to system parameters,workarounds, reconfiguring systems, training users, or escalating to systems development staff or software suppliers * Monitor progress of requests for support and ensure users and other stakeholders are kept informed. Take corrective action to avoid or minimize delays * Produce logical software designs showing for example: processes, objects, data flows, inputs,stored data, and outputs * Perform tasks associated with operations, administration and maintenance tasks for Business Applications, Database Management Systems, and related Tools \& Technologies * Develop, interpret, and execute test plans to verify correct operation of completed software * Define, document, and execute small\-scale projects (or sub\-projects) actively participating in all phases of the project. Identify, assess, and manage risks and issues which might impact on the success of the project * Participate in meetings with stakeholders and assists in presenting issues and solutions * Ensure compliance with information security policies, procedures, and standards * Ensure all work is carried out and documented in accordance with required standards, policies, and procedures **Qualifications** * Bachelor’s degree in any Computer Science, Information Technology, Engineering, orInformation Systems discipline **Functions and key areas** * SharePoint Online, SharePoint (on\-prem), Power Platform Administration **Knowledge and/or Experience** * At least 8\+ years of experience as a SharePoint Administrator. * Microsoft certifications preferred. * Knowledge of SharePoint tools, workflows, and MS Lists and Forms * Superb collaboration, interpersonal, and communication skills * Advanced analytical and problem\-solving abilities * Excellent organizational, planning and time\-management skills. * Maintain the SharePoint platform, servers, users, content, permissions, and related integrated applications. * Troubleshoot and resolve platform issues or malfunctions promptly. * Provide SharePoint technical support and end\-user training. * Implement data retrieval and backup procedures to prevent data loss. * Monitor storage space by performing clean\-ups and archiving data. * Review usage and activity reports and adjusting to ensure optimized user\-experiences. * Keeping up to date with cloud developments and technologies * Maintain SharePoint Online sites and Project Online (PWA). Migrate SharePoint content using built\-in functions and 3rd party tools. * Conversant with relevant IT national and international standards * Demonstrated experience in project management. * Demonstrated experience in IT support environment. **Technical and Business Skills** * Excellent written and spoken English. * Strong project management skills * Strong analytical problem\-solving skills * Specialized technical expertise and broader IT knowledge * Compliance to risk, security, and continuity management principles Pay: QAR17,000\.00 \- QAR18,000\.00 per month Application Question(s): * Do you have Bachelor’s degree in any Computer Science, Information Technology, Engineering, or Information Systems discipline? Experience: * SharePoint Administrator: 8 years (Preferred) Language: * English (Preferred) License/Certification: * Microsoft certifications (Preferred) * QID (Preferred) Work Location: In person