Agent-Restaurant Reservations

Description

Job Summary: Support other departments, maintain cleanliness, interact with guests, and comply with luxury service and safety policies. Key Highlights: 1. Create exceptional experiences for The Ritz-Carlton guests. 2. Be part of a global and diverse team at Marriott International. 3. Opportunity for personal and professional growth. **Additional Information** **Job Number**26109142 **Job Category**Food and Beverage \& Culinary **Location**Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Support other departments as needed to ensure optimal guest service. Maintain cleanliness of work areas throughout the day using consistent cleaning procedures. Stand, sit, or walk for extended periods or throughout the entire work shift. Read and visually verify information in various formats (e.g., small print). Enter and locate job-related information using computers and/or point-of-sale systems. Exchange information with other employees via electronic devices (e.g., pagers, two-way radios, email). Engage guests in conversations about their stay, hotel services, and local attractions. Comply with all company safety policies and procedures; report accidents, injuries, and unsafe working conditions to management; and complete safety training and certifications. Comply with all company policies and procedures; ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; and protect company assets. Greet and acknowledge all guests according to company standards; anticipate and fulfill guest service needs; assist guests with disabilities; and thank guests with genuine appreciation. Speak clearly and professionally with others; prepare and review written documents accurately and completely; and answer telephones using proper protocol. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; and listen to and respond appropriately to concerns raised by other employees. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education:High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant work experience:At least 1 year of relevant work experience. Supervisory experience:No supervisory experience required. License or certification:None *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* With more than 100 award-winning hotels worldwide, The Ritz\-Carlton ladies and gentlemen create such exceptional experiences that guests remember long after they have departed. We aim to attract the world’s best hospitality professionals to create lasting memories, believing that everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the standard for exceptional and personalized luxury service worldwide, and we take pride in delivering excellence in guest care and comfort. Your role will be to ensure The Ritz\-Carlton’s “Gold Standards” are met with kindness and attention every day. The Gold Standards form the foundation of The Ritz-Carlton, guiding us to make each day better than the last. Thanks to this foundation—and our belief that our culture drives success—The Ritz-Carlton has earned its reputation as a world-leading luxury hospitality brand. As part of the team, you will learn and apply the Gold Standards, including the Employee Promise, the Credo, and the Service Values. Additionally, we promise to provide you with the opportunity to take pride in your work and your team. By joining The Ritz\-Carlton, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.