* Provide a friendly, personalised welcome and attentive service to guests, adapting to their needs and constraints * Establish good relations with guests, offering advice and fostering customer loyalty * Recommend and promote F\&B and restaurant offers, as well as other hotel services * Maintain cleanliness and tidiness of the workplace **Experience Needed** --------------------- * Good command of written and spoken English communication skill. * Strong interpersonal and problem solving abilities are essentials. * Guest oriented, service minded and attention to quality * Dynamic personality **Required Skills** ------------------- ### **Customer service** Customer Relationship Management ### **Soft skills** Time Management, Problem Solving **Optional Skills** ------------------- ### **Sales Skills** Upselling ### **IT Software** Quality Assurance