Greeting and engaging with customers. Understanding customer needs and recommending suitable products or services. Answering customer questions about products, prices, and availability Demonstrating and presenting products to customers. Actively persuading customers to make purchases. Meeting or exceeding sales targets and quotas Preparing sales reports and maintaining records of sales. Following up with customers post-sale to ensure satisfaction or promote repeat business. Coordinating with other sales team members and departments (e. g. , marketing, logistics).