Senior Technical Operations Manager

Description

Summary: Seeking a Senior Technical Operations Manager to lead operational excellence, ensuring reliable, scalable, and efficient business systems and fostering high team performance. Highlights: 1. Lead operational excellence across technical teams and influence strategies 2. Shape operational standards and improve delivery performance 3. Support professional development through training and workshops **About the Role:** At PowerTech NST Solutions Limited, we deliver intelligent operational systems that help businesses scale with confidence. We specialize in technology\-driven infrastructure, enterprise operations, and digital process optimization for modern organizations. We are looking for a Senior Technical Operations Manager (m/f/d) who can oversee operational excellence across technical teams while ensuring business systems remain reliable, scalable, and efficient. You will lead cross\-functional initiatives, improve internal processes, and align operational execution with company growth objectives. You are not simply managing workflows—you are building systems that allow teams and technology to perform at their best. **Why Work With Us?** The Environment: Our office is based in West Bay, Doha, offering a professional and collaborative setting designed for productivity, innovation, and high\-impact work. We value an environment where leadership, accountability, and teamwork are encouraged. Leadership Impact: You will work closely with senior stakeholders and executive leadership, helping shape operational standards, improve delivery performance, and influence long\-term business strategies from the start. Modern Technology Focus: We work with enterprise systems, operational reporting platforms, cloud\-based collaboration tools, and scalable digital processes to ensure operational visibility and efficiency. Growth: We support professional development through leadership training, technical certifications, industry workshops, and access to regional conferences to keep your expertise current. **Key Responsibilities:** Operational Strategy: Lead operational planning and execution across technical and business functions. Improve workflows, remove bottlenecks, and establish measurable operational standards. Cross Functional Leadership: Coordinate with internal departments, technical teams, and stakeholders to ensure projects, systems, and operational priorities are delivered efficiently. Process Optimization: Identify inefficiencies and implement scalable operational frameworks that improve productivity, reduce risk, and maintain service continuity. Team Leadership: Mentor and support operational and technical staff while promoting accountability, collaboration, and high performance standards. Performance Management: Monitor KPIs, operational metrics, and reporting frameworks to ensure business targets, service levels, and delivery expectations are consistently achieved. Stakeholder Communication: Present operational updates, business recommendations, and performance insights to leadership teams and internal stakeholders with clarity and confidence. What We Are Looking For: Experience: 6\+ years of experience in operations, technical operations, business systems management, or enterprise service delivery, with at least 2\+ years in a senior leadership or team management role. Leadership Skills: Demonstrated experience managing teams, improving workflows, and leading operational improvements within a fast paced business environment. Technical Knowledge: Strong understanding of enterprise systems, operational reporting, process management, and technical service coordination. Language Skills: English (Professional Working Proficiency) is required for internal communication, documentation, and stakeholder engagement. Arabic language skills are considered an advantage. Mindset: You are solutions oriented, highly organized, and pragmatic. You know how to balance operational efficiency with business priorities while maintaining quality and long term scalability. Pay: QAR20,000\.00 \- QAR27,000\.00 per month Work Location: In person