**Role Summary** The Chief Operating Officer (COO) will be responsible for leading all operational functions across the organization, ensuring efficiency, profitability, and scalability. The role involves relaunching the e\-commerce platform, optimizing supply chain and production, driving marketing and sales growth, and implementing advanced systems for business excellence. **Key Responsibilities** **Operational Leadership** * Oversee and streamline operations including production, warehousing, logistics, and supply chain management. * Drive process improvements and ensure cost\-effective execution across departments. * Supervise and develop mid\-level managers to ensure operational discipline and accountability. **Strategic \& Financial Management** * Develop and manage annual budgets and operational forecasts. * Track KPIs and performance metrics; present executive reports to the board. * Lead initiatives to enhance profitability and resource utilization. **Expansion \& Digital Transformation** * Oversee transition of company to becoming a Food tech hub. * Lead ERP implementation and ensure integration with business operations. **Sales, Marketing \& Business Development** * Support in developing marketing and brand strategies to enhance visibility and drive revenue. * Support new product launches and go\-to\-market strategies. * Identify and pursue new business opportunities. **Manufacturing \& Quality Assurance** * Manage procurement, production planning, and material requirement processes. * Establish and enforce high quality and packaging standards. * Conduct cost and efficiency analyses to improve production performance. **Customer \& Vendor Management** * Ensure high levels of customer satisfaction and service quality. * Maintain strong relationships with suppliers and partners for smooth operations. **Governance \& Compliance** * Uphold health, safety, and food quality standards. * Ensure full compliance with regulatory and labor requirements. **Required Qualifications \& Skills** * 10\+ years of experience in operations, preferably in FMCG, retail, or manufacturing. * Proven experience in supply chain management, e\-commerce operations, and ERP systems. * Strong leadership and team management capabilities. * Financial acumen and experience in budgeting and strategic planning. * Excellent communication, problem\-solving, and organizational skills. * Ability to thrive in a fast\-paced, dynamic environment. Job Type: Full\-time