Operations Manager

Description

Summary: Hotel E-Crystal seeks an Operations Manager to oversee daily operations, ensure a seamless guest experience, and lead a vibrant team. Highlights: 1. Lead daily operations including front desk, housekeeping, and maintenance 2. Develop and implement operational policies and procedures 3. Train, mentor, and evaluate staff for high performance **Position Overview** Hotel E\-Crystal is seeking a dedicated **Operations Manager** to oversee our daily operations and ensure a seamless guest experience. As a premier hotel in Doha, we are committed to delivering exceptional service and hospitality. This role provides an excellent opportunity for a motivated individual to lead a vibrant team in a fast\-paced environment. **Responsibilities** * Manage daily hotel operations, including front desk, housekeeping, and maintenance departments. * Develop and implement operational policies and procedures. * Monitor and enhance guest satisfaction through effective management and communication. * Oversee budgeting, financial analysis, and cost control measures. * Train, mentor, and evaluate staff to ensure high levels of performance. **Qualifications** * Proven experience as an Operations Manager or similar role in the hospitality industry. * Strong understanding of hotel management software and customer service principles. * Excellent leadership, organizational, and multitasking skills. * Strong analytical and problem\-solving abilities. * Effective communication skills in both English and Arabic are a plus. **Salary** Hourly rates range from **40 to 80 QAR**, depending on experience and qualifications. If you are passionate about hospitality and ready to drive operational excellence, we invite you to apply! نوع الوظيفة: دوام كامل, عقد, مؤقت الراتب المدفوع: QAR٤٠٫١٢ لكل ساعة موقع العمل: على الطريق