**Additional Information** **Job Number** 25177519 **Job Category** Human Resources **Location** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662 **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Position Overview** As one of the hotel’s Human Resources support staff, collaborate with HR team members to carry out daily activities of the Human Resources office, including overseeing recruitment, total compensation, and training & development. Additionally, focus on delivering HR services that meet or exceed employee needs and support business success; and ensure compliance with all applicable laws, regulations, and operational procedures. **Candidate Profile** **Education and Experience Requirements** * High school diploma or equivalent (GED); 3 years of experience in Human Resources, management operations, or a related field. Or * Two-year degree in Human Resources, Business Administration, or a related field from an accredited university; 1 year of experience in Human Resources, management operations, or a related field. **Core Job Activities** **Manage Recruitment and Hiring Processes** * Assist, as needed, in interviewing and hiring Human Resources team members with appropriate skills. * Establish and maintain relationships with external recruitment sources. * Participate in job fairs per HR Standard Operating Procedures and ensure documentation of outreach efforts is maintained. * Liaise with local organizations (e.g., hotel associations and peers) to identify candidates for current or future vacancies. * Oversee/supervise candidate identification and selection processes. * Provide subject-matter expertise on selection procedures to hotel managers. * Partner with vendor partners to ensure effective promotion of open positions at respective properties to attract a diverse candidate pool. * Conduct quality control for candidate identification/selection. **Implement and Administer Employee Benefits** * Collaborate with unemployment service providers to respond to unemployment claims; review accuracy of provider reports and correct errors. * Prepare and audit unemployment claim activity reports, and distribute them to hotel management. * Attend unemployment hearings and ensure the hotel has appropriate representation arranged. * Ensure departments have resources available to manage employees effectively. **Manage Employee Development** * Support departmental onboarding programs to ensure employees receive appropriate new hire training to successfully perform their job responsibilities. * Ensure employees receive cross-training to support successful day-to-day operations. * Utilize all on-the-job training tools available to employees; monitor ongoing training initiatives and deliver training as appropriate. * Coordinate and facilitate new employee onboarding programs to create a positive first impression for employees and emphasize the importance of customer service within the company culture. * Ensure all new hires and leadership teams participate in training programs. * Partner with the management team to ensure departmental onboarding processes are established and employees receive appropriate new hire training to successfully perform their job responsibilities. **Maintain Employee Relations** * Assist in maintaining effective employee communication channels within the hotel (e.g., conduct daily communications and assist in scheduling regular all-hotel meetings). * Review accuracy and consistency of progressive discipline documentation; review supporting files and determine appropriate actions. * Apply the “Open Door” policy to promptly acknowledge employee concerns or issues. * Ensure employee issues are escalated to the Department Head for resolution, or further escalated to the HR Director / Multi-Property HR Director. * Collaborate with Loss Prevention, as needed, to conduct employee incident investigations. * Communicate performance expectations based on each position’s job description. **Manage Legal and Compliance Practices** * Ensure employee files contain required employment documentation, appropriate performance management and compensation records, and are properly maintained within mandated timeframes. * Ensure adherence to employee file access, review, and audit procedures, and compliance with Privacy Laws. * Ensure medical records are stored separately, securely, and confidentially in dedicated medical files. * Administer random, reasonable suspicion, and post-incident drug testing processes (where applicable and conducted on-property). * Communicate hotel rules and regulations via the employee handbook. * Ensure all safety and security policies (e.g., hotel evacuation, lost & found, bloodborne pathogens, incident reporting, and hygiene) are regularly communicated to employees through onboarding, hotel meetings, bulletin boards, etc. * Conduct regular claim reviews with the regional claims office to ensure timely claim closure and that reserve levels are appropriate for open claims. * Represent Human Resources on the hotel Safety Committee; help identify ways to increase awareness of workplace safety importance and reduce frequency and severity of incidents. * Manage workers’ compensation claims to ensure appropriate employee care and cost management. * Oversee the selection/non-selection and hiring process to ensure proper procedures are followed (e.g., legitimate justification for selection/non-selection and applicants receiving status notifications). *Marriott International is committed to being an equal opportunity employer, welcoming all individuals and providing inclusive hiring opportunities. We actively foster an inclusive environment that respects and celebrates the unique backgrounds of every employee. Our greatest strength lies in the rich blend of cultures, talents, and experiences across our workforce. We pledge zero discrimination on any legally protected basis, including disability, veteran status, or other categories protected under applicable law.* At more than 100 acclaimed Ritz-Carlton hotels worldwide, **every** employee strives to create extraordinary, enduring guest experiences—timeless, unforgettable. Talented professionals from around the globe converge here to craft precious moments that last a lifetime. We believe creativity, genuine care, and empathy are at the heart of our success. We consistently exceed industry expectations and set benchmarks for luxury service—and we take pride in delivering sincere care and comfortable experiences for our guests. Your responsibility is to consistently deliver thoughtful, gracious service—embodying The Ritz-Carlton’s “Gold Standards.” The Gold Standards form the foundation of The Ritz-Carlton brand and guide us step-by-step toward excellence. It is this foundational brand philosophy and culture that has propelled The Ritz-Carlton to success and earned its reputation as a leader among global luxury hotel brands. Join The Ritz-Carlton team to learn our Employee Promise, Credo, and Service Values—and practice the Gold Standards to hone your skills. We promise that **every** employee will feel proud to choose this career path and to work alongside exceptional colleagues. Joining The Ritz-Carlton means becoming part of Marriott International’s extraordinary portfolio of brands. Embark from **here**, realize your personal value, **pursue** your life goals, **join** an outstanding international team, and **showcase** your authentic self.