IT Support Specialist

Description

Summary: Join Lyserp LLC as an IT Support Specialist to provide technical assistance, manage systems, and troubleshoot issues in a supportive, high-energy environment. Highlights: 1. Solve puzzles and help people succeed through technology 2. Continuous learning with budget for certifications 3. Collaborative workplace where your ideas are heard Are you the person everyone turns to when technology gets tricky? At Lyserp LLC, we believe that great IT support is the heartbeat of a productive office. We are looking for a proactive IT Support Specialist to join our growing team in Doha. If you enjoy solving puzzles, working with the latest cloud tech, and helping people succeed through technology, this is the perfect place to grow your skills in a high\-energy, supportive environment. About the Company Lyserp LLC is a dynamic technology services provider based in Qatar. We specialize in delivering innovative IT solutions and infrastructure management to a diverse portfolio of clients. At our core, we are problem\-solvers who value efficiency, technical excellence, and human\-centric service. Why Work With Us? * **Tax\-Free Income:** Enjoy a competitive, tax\-free salary in one of the world's fastest\-growing economies. * **Continuous Learning:** We provide a dedicated budget for Microsoft, Cisco, and Cloud certifications. * **Health \& Wellness:** Comprehensive private medical insurance for you and your dependents. * **Modern Culture:** Experience a collaborative workplace where your ideas are heard and implemented. * **Annual Perks:** Round\-trip flight allowance to your home country and end\-of\-service gratuity as per Qatar Labor Law. Key Responsibilities * Provide first and second\-level technical support for hardware and software issues. * Set up, configure, and maintain workstations, laptops, and peripheral devices. * Manage user accounts and access via Active Directory and Microsoft 365\. * Troubleshoot network connectivity issues including LAN, WAN, and Wi\-Fi. * Monitor system performance and perform routine updates and security patches. * Document technical procedures and maintain an organized inventory of IT assets. * Support remote staff using secure VPN and remote desktop tools. Skills and Requirements * **Technical Troubleshooting:** Expertise in Windows 10/11, macOS, and common office applications. * **Cloud Platforms:** Hands\-on experience with Microsoft 365, Azure, or Google Workspace. * **Networking Basics:** Understanding of TCP/IP, DNS, DHCP, and firewall configurations. * **Cybersecurity Awareness:** Knowledge of endpoint protection and phishing prevention. * **Customer Service:** Strong communication skills with a patient, user\-first mindset. * **Qualifications:** Diploma or Degree in IT, Computer Science, or equivalent experience. Certifications like CompTIA A\+, Network\+, or CCNA are a plus. How to Apply Ready to make an impact? We’ve kept our application process simple because we value your time. Click the apply button to upload your CV and a quick note about why you’re a great fit. Our team will review your profile and reach out within 3 to 5 business days if there is a match. **Apply today and help us build the future of IT in Qatar.** نوع الوظيفة: دوام كامل, دائم الراتب المدفوع: QAR٨٬٠٠٠٫٠٠ لكل شهر موقع العمل: بشكل شخصي