Fitness Program & Client Relations Admin

Description

Summary: Seeking a proactive and customer-focused Admin & Customer Service Representative to guide clients from inquiry to enrollment in a dynamic fitness environment. Highlights: 1. Be the first point of contact, providing top-notch customer support 2. Utilize positive energy and people skills in a fast-paced environment 3. Join a welcoming, energetic team and grow with a fast-expanding brand **Female\-Only Fitness Program \& Client Relations Admin** Location: The Pearl, Lusail \& Ain Khalid Gate (Rotational Basis) Job Type: Full\-Time \| Salary: QAR 3,000/month (All\-Inclusive) **About Fitness Factory** Fitness Factory is a dynamic fitness and recreation center offering programs for all ages, from youth to adult fitness and specialized training. We are looking for a proactive and customer\-focused **Admin \& Customer Service Representative** to join our team. **Your Role** As our new Admin \& Customer Service Representative, you’ll be the first point of contact for clients, guiding them from inquiry to enrollment — and beyond. Expect a fast\-paced, dynamic environment where your positive energy and people skills will shine. **Key Responsibilities** * Provide top\-notch customer support via phone and WhatsApp * Convert leads into memberships with confident, friendly communication * Handle billing, payment tracking, and fee collections * Organize scheduling, program registrations, and client databases * Rotate between facilities as needed for on\-site support **What We’re Looking For** * 2\+ years of experience in customer service or sales * Clear communicator — especially via WhatsApp and phone * Experience with billing \& financial follow\-up (a plus!) * Strong multitasking and organizational skills * A flexible, team\-first attitude * Bonus: A personal passion for fitness and wellness **What We Offer** * All\-inclusive monthly salary: QAR 3,000 * A welcoming, energetic team environment * Chance to grow with a fast\-expanding fitness brand * Work in beautiful locations across Doha **Must Be Able To:** * Reliably commute or relocate to Doha before starting work * Work across The Pearl, Lusail \& Ain Khalid Gate as needed Ready to bring energy, organization, and motivation to our clients and team? Apply Now and be part of the Fitness Factory movement! Job Types: Full\-time, Permanent Pay: QAR3,000\.00 \- QAR3,300\.00 per month Experience: * Client conversion: 1 year (Required) * Sales and customer Care: 1 year (Required)