* Assist control desk staff by providing clinical\-related information to patients * Act as the patient’s advocate throughout OPD appointments, from initial consultation to diagnosis and subsequent treatment * Complete required documentation and provide counseling, education, support, and advice to patients, families, and caregivers * Support quality and service improvement initiatives to enhance patient care delivery * Prepare patient files as required and book follow\-up appointments in line with clinic and diagnostic availability * Educate patients and respond to queries related to triage, appointment timelines, and clinical decisions * Act as a liaison between doctors and patients for clinical information and clarifications * Promote multidisciplinary team collaboration and involve appropriate healthcare professionals in patient pathways * Counsel, educate, support, and advise patients and their families on treatment plans, care approaches, and lifestyle adaptations * Lead and contribute to specialty clinical audits and develop action plans based on findings * Provide direct clinical\-information support to control desk staff * Continuously review service quality and develop improvement plans using evidence\-based practices * Ensure appropriate clinic time allocation based on patient referrals * Utilize nursing qualifications and experience to develop and improve patient pathways and overall patient experience * Escalate care plans appropriately when required Job Type: Contract Contract length: 6 months Pay: QAR1\.00 per month Application Question(s): * Do you have bachelor degree in nursing Education: * Bachelor's (Required)