Key Responsibilities 1\. Hospital Operations Management * Oversee daily hospital operations to ensure seamless functioning across all departments. * Monitor patient flow, bed management, outpatient and inpatient services to optimize efficiency. * Identify operational bottlenecks and implement process improvements. * Ensure operational readiness of hospital facilities at all times. ⸻ 2\. Departmental Coordination * Coordinate with clinical heads, nursing leadership, and support services (HR, Finance, IT, Maintenance, Housekeeping, Security). * Facilitate interdepartmental communication to resolve operational issues. * Support department managers in operational planning and execution. ⸻ 3\. Policy Implementation \& Compliance * Ensure hospital operations comply with: * Ministry of Public Health (MoPH) regulations * Accreditation standards (e.g., Accreditation Canada / JCI) * Internal hospital policies and SOPs * Assist in audits, inspections, and accreditation surveys. * Implement corrective and preventive actions based on audit findings. ⸻ 4\. Resource \& Capacity Management * Oversee efficient utilization of hospital resources including manpower, equipment, and facilities. * Monitor staffing levels in coordination with HR and Nursing Administration. * Support workforce planning and operational budgeting. ⸻ 5\. Quality \& Patient Experience * Collaborate with Quality and Patient Experience teams to improve service delivery. * Monitor patient complaints, feedback, and service indicators. * Ensure timely resolution of operational\-related patient issues. * Support initiatives to enhance patient satisfaction and safety. ⸻ 6\. Financial \& Cost Control Support * Assist in monitoring operational costs and identifying cost\-saving opportunities. * Ensure operational practices align with approved budgets. * Support procurement planning and vendor coordination. ⸻ 7\. Emergency \& Risk Management * Participate in emergency preparedness, disaster management, and evacuation planning. * Ensure departments are compliant with safety, infection control, and risk management protocols. * Act as an escalation point during operational incidents or crises. ⸻ 8\. Reporting \& Performance Monitoring * Prepare operational reports, KPIs, and performance dashboards for senior management. * Track operational efficiency metrics and recommend improvements. * Support strategic planning and operational projects. Job Type: Full\-time