




**Job Description** We are currently looking Business Analyst – Cards \& Payments for our Qatar operations with the following terms \& conditions. Key Skills \& Competencies: * Strong understanding of Cards lifecycle (debit/credit/prepaid), Merchant Acquiring, and 3D Secure flows. * Hands\-on expertise with Base24, Prime 4, MPGS, payment gateway APIs, and settlement engines. * Knowledge of SQL, PL/SQL for data validation, analysis, and reconciliation reports. * Experience working in Agile/Scrum frameworks with tools like JIRA and Confluence. * Excellent documentation and stakeholder management skills. * Familiarity with ISO 8583 message formats and card scheme mandates. * Understanding of dispute resolution systems (Visa Resolve Online, Mastercard DDRS). Key Responsibilities: * Lead the end\-to\-end analysis and documentation of business requirements for card issuance, merchant acquiring, POS/e\-commerce transactions and settlement flows. * Act as the SME for payment platforms including Base24, Prime, MPGS, CYBS and other card switches/payment gateways. * Manage reconciliation and settlement processes, dispute lifecycle, and chargeback handling across Visa, Mastercard, and NAPS. * Collaborate with internal IT, vendors, and stakeholders to design scalable solutions aligned with business strategy. * Translate complex business problems into structured user stories, BRDs, FSDs, and process flowcharts. * Ensure regulatory and compliance alignment with QCB, PCI\-DSS, and global card scheme mandates. * Prepare and execute SIT plans, test scenarios, and coordinate with UAT and go\-live readiness. * Provide analytical insights to improve transaction approval rates, reduce fraud, and enhance customer experience. Qualifications: Bachelor’s degree in Engineering. Joining time frame: 2 weeks (maximum 1 month)


