Guest Arrival Expert

Description

Summary: As a Guest Arrival Expert, you create memorable and unique experiences from arrival to departure by delivering a range of personalized services. Highlights: 1. Create a memorable first and last impression for guests 2. Offer a wide range of services to guests 3. Be part of an international team and develop your potential **Additional Information** **Job Number**26101081 **Job Category**Rooms \& Guest Services Operations **Location**The Pearl Island, Doha, Qatar, Qatar, 14875 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management First impressions make all the difference. When guests arrive at our hotels, we want their first impression to be memorable — and the same applies to their departure. Upon departure, we want guests to leave smiling and feeling that we cared for them throughout their stay. We aim to create a memorable and unique experience from start to finish. Our Guest Arrival Experts proactively offer a wide range of services that enable them to guide guests during arrival and departure. They are capable of performing necessary tasks and moving around their environment. Whether carrying out operational tasks, responding to guest requests, generating reports, or sharing local points of interest, the Guest Arrival Expert ensures every transaction is an integral part of the experience. Regardless of your role, certain aspects are essential to our success: creating a safe workplace, adhering to company policies and procedures, respecting confidentiality, protecting company assets, upholding quality standards, and demonstrating professionalism in uniform, appearance, and communication. Guest Arrival Experts will be standing and moving (standing, sitting, or moving for extended periods) and will adopt a hands-on approach to their work (moving, lifting, carrying, pushing, and pulling objects weighing up to 23 kg unassisted and objects weighing over 34 kg with assistance). Performing these tasks (and other routine duties as required) effectively is essential for Guest Arrival Experts to deliver excellent service to our guests and positively contribute to the company’s business at all times. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant work experience: No relevant work experience required. Supervisory experience: No supervisory experience required. License or certification: None *At Marriott International, we are committed to promoting equal employment opportunity, welcoming each individual with dignity, and providing equal opportunities to all. We foster an environment where our associates’ unique qualities are appreciated and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.* Blending timeless charm with avant-garde spirit, the St. Regis Hotels \& Resorts brand delivers exceptional experiences across more than 50 luxury hotels and resorts worldwide. Since the opening of the first St. Regis hotel in New York, founded by John Jacob Astor IV at the dawn of the 20th century, the brand has consistently offered guests impeccable, personalized, and anticipatory service — delivered by caring staff who blend classic refinement with modern sensibility, and supported by an exclusive butler service. We invite you to explore our job opportunities. By joining the St. Regis team, you also become part of Marriott International’s portfolio of properties. **Choose** a company that empowers you to bring your best self forward, **give purpose** to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.