Telemarketing Coordinator

Description

Summary: Infinity Dialer LLC is seeking a highly organized and results-driven Telemarketing Coordinator to optimize outbound calling campaigns and manage telemarketing teams. Highlights: 1. Oversee and optimize outbound calling campaigns 2. Supervise and support telemarketing agents to achieve targets 3. Professional growth and dynamic work environment **Job Title:** Telemarketing Coordinator **Company:** Infinity Dialer LLC **Location:** Doha, Qatar **Job Summary:** Infinity Dialer LLC is seeking a highly organized and results\-driven Telemarketing Coordinator to oversee and optimize our outbound calling campaigns. The ideal candidate will manage telemarketing teams, monitor performance metrics, and ensure high\-quality customer interactions that align with company goals. **Key Responsibilities:** * Coordinate daily telemarketing operations and campaign schedules * Supervise and support telemarketing agents to achieve sales and call targets * Monitor calls for quality assurance and provide coaching and feedback * Analyze campaign performance and prepare regular reports * Develop scripts and strategies to improve conversion rates * Ensure compliance with company policies and local regulations * Collaborate with sales and marketing teams to align outreach efforts * Handle escalated customer concerns and ensure resolution **Qualifications:** * Bachelor’s degree in Business Administration, Marketing, or a related field * Proven experience in telemarketing, call center operations, or a similar role * Strong leadership and team management skills * Excellent communication and interpersonal abilities * Proficiency in CRM systems and dialing software * Analytical mindset with the ability to interpret data and trends * Fluent in English; Arabic is an advantage **Key Skills:** * Leadership and coaching * Time management and organization * Problem\-solving * Sales and negotiation * Performance tracking and reporting **What We Offer:** * Competitive salary and performance\-based incentives * Professional growth and development opportunities * Dynamic and collaborative work environment * Health and wellness benefits **How to Apply:** Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications. Job Type: Full\-time Pay: Up to QAR640,000\.00 per year Work Location: In person