Description
Summary:
Evaluate and process credit card applications, ensuring compliance, managing risk, and providing customer support while maintaining thorough records and reports.
Highlights:
1. Evaluate and process credit card applications and manage risk.
2. Communicate with customers to verify information and resolve inquiries.
3. Prepare comprehensive records and reports for management review.
**Credit Card Application Review and Approval:**
* Evaluate and analyze credit card applications, reviewing credit histories, income, and other financial data to assess applicant creditworthiness.
* Verify application data is complete and meets established standards and regulatory compliance
* Process all the applications and coordinate with decisions on credit card approvals, declines, or adjustments to credit limits based on established credit policies and scoring models.
**Risk Management and Compliance:**
* Adhere to credit card risk management guidelines
* Support internal and external audits by ensuring all credit decisions and records are accurate and well\-documented.
**Customer Interaction and Support:**
* Communicate with customers to verify the provided information in the application is accurate and correct.
* Address customer inquiries regarding credit limits, terms, and account status, resolving issues professionally and efficiently.
**Reporting and Documentation:**
* Prepare and maintain comprehensive records of credit card application decisions and account adjustments, following all regulatory and internal requirements.
* Generate regular reports on application volumes, approval rates, credit card portfolio performance, and risk trends for management review.
**Skills**
* Should have minimum 3 years working in banking / financial sector
* Fluent in English
* Education: Bachelors Degree or equivalent.
Job Type: Full\-time