Corporate Account Executive

Description

Summary: This role involves comprehensive corporate client account management, virtual IBAN and rebate processing, and robust client support and issue resolution. Highlights: 1. Manage 150+ corporate client accounts and identify expansion opportunities 2. Oversee virtual IBAN, rebate processing, and resolve client issues efficiently 3. Collaborate internally and drive process improvements in client operations **Key Responsibilities** * Manage 150\+ corporate client accounts * Identify business expansion opportunities * Handle client inquiries, disputes, and declined transactions * Process card applications and KYC * Provide training on platforms (CPC, Vpol, Virtual IBAN, etc.) * Assist with onboarding of subsidiaries **Virtual IBAN \& Rebate Management** * Oversee manual payment allocation * Support client migration to Virtual IBAN * Manage rebate processing for 300\+ clients **Client Support \& Issue Resolution** * Act as a backup for Relationship Managers * Resolve issues such as declined payments, token limits, virtual IBAN problems, and portal access errors * Monitor high\-usage cards and notify clients of insufficient funds or PIN issues * Provide client training on online portals and tools (e.g., Virtual IBAN, CPC, Vpol) **Client Onboarding \& Application Tracking** * Complete, review, and submit new client applications * Track application status and update Master Tracker * Share status updates with RMs daily **Internal Collaboration** * Coordinate with Business Development, Finance, Risk \& Credit teams * Support rebate calculations and overdue account follow\-ups **Market \& Reporting** * Maintain Qatar market rebate agreements * Assist with regional onboarding * Send transactional and balance reports to clients and authorized signatories **Process Improvement** * Improve onboarding, AML checks, and documentation workflows * Support adoption of BI tools and reporting best practices **Must have \-** * Banking, Insurance or any kind of Financial institution experience * Must be available in Qatar with valid QID. Contact on whatsapp only \- 30217779 Pay: Up to QAR10,000\.00 per month Work Location: In person