IT Service Delivery Manager

Description

Summary: Manage IT service delivery operations and support teams, ensuring SLA compliance and driving service improvement initiatives. Highlights: 1. Leadership role in a technology-focused organization 2. Exposure to enterprise-scale projects 3. Opportunities for professional development **Drive High\-Performing IT Services and Technology Support OperationsIT Service Delivery Manager** **Key Responsibilities** * Manage IT service delivery operations and support teams * Ensure SLA compliance and service performance excellence * Lead incident, change, and problem management processes * Collaborate with business stakeholders and technology teams * Drive service improvement initiatives and operational efficiency * Monitor technology performance and customer satisfaction **Requirements** * Bachelor's degree in Information Technology or related field * 5\+ years of IT service management experience * Knowledge of ITIL frameworks and service delivery best practices * Strong leadership and project management skills * Experience managing enterprise technology environments **About the Company** Speeed Solution Technologies LLC delivers managed IT services, enterprise technology support, and digital transformation solutions to organizations throughout the region. **Why Work With Us?** * Leadership role in a technology\-focused organization * Exposure to enterprise\-scale projects * Opportunities for professional development **Apply today and help deliver world\-class IT services and support solutions!** Pay: QAR210,000\.00 per year Work Location: In person