Operation Team Leader

Description

Summary: Supervise and lead an operations team to ensure timely processing, packing, and dispatch of orders, managing inventory, and customer satisfaction. Highlights: 1. Lead and supervise daily logistics and warehouse operations 2. Coordinate e-commerce order processing and dispatch 3. Manage inventory control and ensure stock accuracy * Supervise and lead the operations team, including warehouse staff, pickers, packers, and delivery personnel. * Monitor daily workflows to ensure timely processing, packing, and dispatch of orders. * Track performance metrics such as order accuracy, delivery timelines, and productivity, and report findings to management. * Ensure compliance with safety standards and company policies within the warehouse and delivery operations. * Coordinate with Customer Service departments to ensure seamless operations. * Handle escalations and ensure customer satisfaction by resolving operational issues promptly. * Leading and supervising daily logistics and warehouse operations * Coordinating e\-commerce order processing, packing, and dispatch * Managing inventory control and stock accuracy * Monitoring team performance and ensuring KPI targets are achieved * Handling customer returns, exchanges, and issue resolution * Collaborating with cross\-functional teams to improve operational efficiency * Supporting in\-store activities such as stock display, replenishment, and customer assistance Job Type: Full\-time Pay: QAR3,000\.00 \- QAR4,000\.00 per month Work Location: In person