Barista

Description

Summary: Join our team as an enthusiastic and customer-focused Barista, crafting high-quality coffee and espresso while providing an exceptional guest experience. Highlights: 1. Deliver perfect drinks with a smile and create a welcoming atmosphere. 2. Prepare a variety of hot and cold beverages according to standardized recipes. 3. Greet every customer with a warm, friendly demeanor and take orders accurately. **Job Title:** Barista **Department:** Food \& Beverage / Retail **Reports To:** Store Manager / Café Supervisor **Job Type:** Full\-Time / Part\-Time **Job Summary** We are looking for an enthusiastic and customer\-focused **Barista** to join our team. In this role, you will be the heart of our café—greeting guests, taking orders, and crafting high\-quality coffee and espresso beverages. The ideal candidate is passionate about coffee, thrives in a fast\-paced environment, and is dedicated to providing an exceptional guest experience. **Core Mission:** To deliver perfect drinks with a smile, maintain a clean work environment, and create a welcoming atmosphere that keeps customers coming back. **Key Responsibilities** **Coffee \& Beverage Preparation** * Prepare and serve a variety of hot and cold beverages (espresso, lattes, cappuccinos, teas, cold brews, etc.) according to standardized recipes. * Operate espresso machines, grinders, blenders, and brewing equipment professionally. * Dial in espresso shots daily to ensure quality and consistency. * Steam and froth milk to the correct temperature and texture. * Maintain in\-depth knowledge of coffee origins, brewing methods, and flavor profiles to educate customers. **Customer Service** * Greet every customer with a warm, friendly demeanor. * Take orders accurately and efficiently, answering questions about menu items and allergens. * Handle cash, credit, and mobile payments using the POS (Point of Sale) system. * Resolve customer complaints quickly and professionally, escalating to management when necessary. **Cleanliness \& Maintenance** * Follow all health, safety, and sanitation guidelines. * Keep the workstations, espresso machines, grinders, and brewing equipment clean and sanitized. * Restock supplies (cups, lids, syrups, milk, coffee beans) throughout the shift. * Perform opening/closing duties, including cleaning the café floor, wiping down tables, and taking out trash. **Teamwork \& Support** * Assist with training new baristas on drink recipes and equipment. * Work collaboratively with other team members to ensure smooth service during peak hours. * Communicate low inventory or equipment issues to the supervisor. **Qualifications \& SkillsRequired:** * **Experience:** 1\+ year of barista or food service experience preferred (but not required—we will train the right person!). * **Age:** Must be at least 16 years old (or 18 if serving alcohol). * **Certifications:** Food Handler’s Permit or ServSafe certification (or ability to obtain within 30 days of hire). **Key Competencies:** * **Speed \& Accuracy:** Ability to work efficiently during rush hours without sacrificing quality. * **Multitasking:** Comfortable taking orders, making drinks, and handling payments simultaneously. * **Communication:** Strong verbal communication and active listening skills. * **Physical Stamina:** Ability to stand for extended periods (8\+ hours) and lift up to 30 lbs (bags of beans, milk crates). * **Flexibility:** Availability to work mornings, weekends, and holidays as needed. Pay: QAR40,000\.00 \- QAR52,000\.00 per year Work Location: In person