Description
**Job Summary:**
The waitress is responsible for providing excellent customer service by attending to guests' needs in a timely, courteous, and professional manner. Duties include taking orders, serving food and beverages, answering questions about the menu, and ensuring a clean and welcoming dining environment.
**Key Responsibilities:**
1\. **Customer Service:**
* Greet guests warmly as they arrive and escort them to their tables.
* Present menus and assist customers in selecting food and beverages.
* Provide recommendations and upsell items when appropriate.
* Address special dietary needs or preferences.
2\. **Order Management:**
* Take food and beverage orders accurately and relay them to the kitchen and bar.
* Confirm special requests with the kitchen, such as food allergies or modifications.
* Serve meals and drinks promptly and correctly.
3\. **Dining Experience:**
* Check on guests regularly to ensure satisfaction with food and beverages.
* Handle complaints or issues swiftly and professionally, escalating them to the manager if necessary.
4\. **Cleaning and Organization:**
* Maintain a clean and organized workspace, including tables, chairs, and service areas.
* Set up and clear tables efficiently, ensuring a high turnover rate during busy periods.
* Follow health and safety regulations to ensure a sanitary dining environment.
5\. **Billing and Payments:**
* Prepare accurate bills and process various payment methods.
* Handle cash and credit card transactions responsibly.
6\. **Team Collaboration:**
* Work closely with kitchen staff, bartenders, and other servers to ensure smooth service.
* Communicate guest feedback and special instructions effectively to other team members.
**Qualifications:**
* High school diploma or equivalent preferred.
* Previous experience as a waitress or in a customer service role is a plus.
* Excellent communication and interpersonal skills.
* Ability to multitask and remain calm under pressure.
* Basic math skills for handling payments.
**Schedule:**
* Availability to work evenings, weekends, and holidays as required.
**Benefits:**
* May include employee meals, uniform allowances, and opportunities for advancement
* Weekly one day off.
**Salary Range**: Starting 2200 QAR per month
**Send Your CVs** – 77348524 or mohamadsajith152@gmail.com
Job Type: Full\-time
Pay: From QAR2,200\.00 per month
Application Deadline: 02/12/2024