Description
Summary:
Gral Informatica Solutions is seeking a Customer Service Representative to provide professional support, manage inquiries, and ensure a positive customer experience.
Highlights:
1. Provide professional support to clients
2. Resolve service-related concerns
3. Ensure a positive customer experience
Gral Informatica Solutions is looking for a Customer Service Representative to provide professional support to clients and assist with daily customer inquiries. Responsibilities include responding to phone calls and emails, maintaining customer records, coordinating with internal departments, resolving service\-related concerns, and ensuring a positive customer experience.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Maintain accurate customer records and documentation
Assist clients with service\-related concerns and requests
Coordinate with internal departments to ensure timely resolutions
Perform basic administrative and data entry tasks
Requirements:
At least Senior High School graduate or college level
Excellent English communication skills
Basic computer proficiency (MS Office, email, and web applications)
Strong customer service and problem\-solving skills
Ability to work independently and in a team environment
Benefits:
Competitive salary package
Paid training and onboarding
Career advancement opportunities
Professional and supportive workplace
الراتب المدفوع: QAR٦٠٫٢٠ لكل ساعة
موقع العمل: بشكل شخصي