Description
Summary:
We are seeking a friendly, professional Hostess to be the first point of contact for guests, managing reservations and ensuring an exceptional dining experience.
Highlights:
1. Be the first point of contact for guests with a warm, professional attitude.
2. Manage reservations, waiting lists, and seating arrangements efficiently.
3. Support the team in delivering excellent customer service.
**Hostess – Dine\-In Restaurant**
**Job Summary**
We are seeking a friendly, professional, and well\-presented **Hostess** to be the first point of contact for our guests. The ideal candidate will warmly welcome customers, manage reservations and waiting lists, coordinate seating arrangements, and ensure every guest enjoys an exceptional dining experience from arrival to departure.
**Key Responsibilities**
* Welcome and greet guests with a warm and professional attitude.
* Manage reservations, walk\-ins, and waiting lists efficiently.
* Escort guests to their tables and provide menus.
* Coordinate table availability with the service team.
* Answer phone calls and respond to customer inquiries.
* Maintain a clean and organized reception area.
* Support the restaurant team in delivering excellent customer service.
* Handle guest concerns politely and escalate issues when necessary.
Work Location: In person