Description
Summary:
This role involves providing exceptional customer service, presenting menus, taking orders, serving food and drinks, and ensuring a welcoming and clean dining atmosphere.
Highlights:
1. Warmly greet and escort customers, ensuring a welcoming atmosphere.
2. Skillfully upsell and cross-sell additional products when appropriate.
3. Provide outstanding customer service, addressing any guest concerns.
Warmly greet and escort customers to their tables, ensuring a welcoming atmosphere.
* Present menus and provide detailed information, including portions, ingredients, and potential food allergies.
* Prepare tables meticulously, setting up linens, silverware, and glasses.
* Inform customers about daily specials and offer menu recommendations upon request.
* Skillfully upsell, cross sell additional products when appropriate.
* Take accurate and complete orders from customers. Assist guests in making menu selections.
* Serve food and drinks promptly and accurately with professionalism and timeliness.
* Ensure proper presentation of dishes and beverages.
* Have a thorough understanding of the menu, including ingredients and preparation methods for any allergen cases.
* Always follow allergen protocol.
* Provide recommendations and answer customer questions about menu items.
* Suggest additional items, specials, or promotions to enhance the dining experience.
* Effectively communicate with the kitchen and other restaurant staff to ensure accurate and timely service.
* Check in with customers to ensure satisfaction during their meals.
* Keep dining areas clean and well\-organized.
* Assist colleagues as needed.
* Adhere to restaurant policies, including health and safety regulations.
* Follow established procedures for order\-taking, serving, and handling payments.
* Maintain a neat and clean personal appearance, adhering to the restaurant's dress code.
* Manage time efficiently to ensure timely service and turnover of tables.
* Inspect dishes and kitchenware for cleanliness and presentation, promptly reporting any issues.
* Accurately deliver checks and collect bill payments.
* Carefully transport dirty plates, glasses, and silverware for cleaning.
* Collaborate with restaurant staff to review daily specials, menu changes, and service specifications for reservations, including parties.
* Provide outstanding customer service, promptly addressing any guest concerns.
* Ensure guests are enjoying their meals and take proactive steps to correct any issues.
* Thank the guests upon their departure.
* Present a professional and well\-groomed appearance, adhering to the restaurant's dress code.
* Reset tables promptly for the next guests.
Pay: QAR3,000\.00 per month
Work Location: In person