Summary: We are seeking a Call Center Agent to engage with members, assisting them with registration and resolving outstanding items through outbound calls and following established procedures. Highlights: 1. Opportunity to assist members with registration and issue resolution 2. Engage in outbound calls following approved scripts and FAQs 3. Utilize strong communication and computer skills in a customer service role We are looking for a Call Center Agent to call members and help them complete their registration or resolve outstanding items. **Key Responsibilities** * Make outbound calls to members. * Follow the approved call script and FAQ. * Help members complete their profile or resolve flagged items. * Record the outcome of every call. * Escalate questions outside the script. **Qualifications** * 1\+ year of call center/customer service experience * Strong communication skills * Fluent in English; Arabic is a plus * Good computer and data\-entry skills * Able to follow scripts and procedures Pay: QAR1\.00 \- QAR2\.00 per month Experience: * Customer Service: 1 year (Required) Work Location: In person
Fatima Al-Kuwari
Indeed · HR
Fatima Al-Kuwari
Indeed · HR
