Description
Summary:
Seeking a motivated and detail-oriented Visa & Government Services Officer to assist clients with applications, review documents, and provide excellent customer service.
Highlights:
1. Assist clients with visa applications and government services
2. Review and verify documents for accuracy
3. Respond to customer inquiries and ensure timely processing
We are looking for a motivated and detail\-oriented **Visa \& Government Services Officer** to join our team.
**Responsibilities:**
* Assist clients with visa applications and government services.
* Review and verify documents for accuracy.
* Enter customer information into company systems.
* Follow up on applications with embassies, government authorities, and service providers.
* Respond to customer inquiries by phone, WhatsApp, and email.
* Maintain accurate records and ensure timely processing of applications.
* Coordinate with team members to provide excellent customer service.
**Requirements:**
* Excellent communication and customer service skills.
* Strong computer skills (Microsoft Word, Excel, Email).
* Ability to work under pressure and manage multiple tasks.
* Good attention to detail and organizational skills.
* English proficiency is required; Arabic is an advantage.
* Previous experience in visa services, travel agencies, or customer service is preferred but not mandatory.
Pay: QAR1,800\.00 \- QAR2,000\.00 per month
Work Location: In person