Description
Job Summary:
This non-management position is responsible for ensuring excellence in guest service, maintaining cleanliness of facilities, and supporting the team in daily operations.
Key Responsibilities:
1. Ensure staff work as a team to deliver optimal service.
2. Maintain cleanliness of workspaces and equipment.
3. Support management in training and supervising employees.
**Additional Information**
**Job Number**26098114
**Job Category**Food and Beverage \& Culinary
**Location**Building No. 153 Street No. 347, Lusail, Qatar, Qatar
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non\-Management
Ensure staff work together as a team to deliver the best possible service and meet guest needs. Perform all opening and closing duties as needed, including setting up supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of workspaces throughout the day by following cleaning procedures as tasks arise. Monitor dining areas regarding seat availability, service delivery, guest safety, and well-being. Complete work authorizations for maintenance repairs and submit them to the appropriate department, or contact directly for urgent repairs. Report any incident or accident involving an employee, guest, or vendor to management and the Loss Prevention department at the time of the incident or accident. Communicate information to the manager or supervisor by documenting relevant details in the appropriate system. Assist management with hiring, training, scheduling, performance evaluations, motivation, and employee supervision; serve as a role model.
Follow and implement all chain-wide safety policies and procedures; report maintenance issues, accident hazards, accidents, or injuries; complete required safety training and obtain necessary certifications. Ensure uniform and personal appearance are clean and professional. Respect confidentiality of proprietary information; protect company assets. Support all colleagues and treat them with dignity and respect. Support the team in achieving shared goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds (22.7 kg) without assistance. Stand, sit, or walk for extended periods or for a full shift. Read and visually verify information in various formats (e.g., small print). Visually inspect tools, equipment, and machinery (e.g., to identify defects). Grasp, rotate, and manipulate objects of varying sizes and weights requiring excellent dexterity and hand-eye coordination. Reach above head and below knees, including bending, twisting body, pulling, and squatting. Move within narrow, confined, or elevated spaces. Climb stairs and service ramps. Greet and acknowledge all guests according to company standards. Speak clearly, appropriately, and professionally with others; answer telephone calls using proper etiquette. Listen and respond appropriately to guest concerns and those of other employees. Use clear and courteous language in all communications. Perform all other duties assigned by supervisors that are consistent with this position.
RECOMMENDED QUALIFICATIONS
Education:High school diploma or equivalent.
Related Work Experience:At least 1 year of related work experience.
Supervisory Experience:None.
Licenses or Certifications:None.
*At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and providing equal opportunities to all. We have fostered an environment where our associates’ unique qualities are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.*
The Le Méridien brand draws inspiration from the glamorous era of travel, celebrating each culture through a distinctly European, epicurean lens. Our guests are curious and creative—cosmopolitan, culturally engaged, and eager to connect and slow down to fully savor where they are. We offer chic yet authentic service, delivering truly unforgettable experiences through moments that inspire guests to embrace life’s most beautiful occasions. We seek curious and creative individuals to join our team. If you enjoy connecting with like-minded guests and are passionate about creating unforgettable experiences, we invite you to explore career opportunities at Le Méridien. By joining Le Méridien, you become part of Marriott International’s portfolio of brands. **Join** a company that empowers you to bring your best self forward, **find** purpose in your professional life, **belong** to an exceptional international team, and **become** the best version of yourself.