Description
Summary:
Provide administrative and commercial support to the sales team, coordinating enquiries, quotations, CRM records, and timely communication across departments and with customers.
Highlights:
1. Coordinate sales processes from enquiry to order and invoicing
2. Maintain critical CRM data for sales tracking and reporting
3. Support ICT, ELV, and security systems project-based sales
Provide administrative and commercial support to the sales team, coordinate enquiries and quotations, maintain accurate CRM records, and ensure timely communication across customers, sales, presales, procurement, accounts, and operations.
Key Responsibilities
* Register customer enquiries/RFQs in CRM, acknowledge receipt, assign actions and track to closure
* Coordinate with sales, presales, procurement and finance for specs, costs, lead times and terms
* Prepare quotations, commercial proposals and tender submission packages
* Verify pricing, taxes, delivery, payment terms, exclusions and warranty before issuing documents
* Track quotation deadlines, tender submissions, demos, and follow\-up commitments
* Maintain CRM data: enquiry status, quotation revisions, probability, expected value and next actions
* Coordinate sales orders, LPO review, procurement handover, delivery schedules and invoicing
* Prepare pipeline, order conversion and receivables reports
Requirements
* Bachelor's degree or diploma in Business Administration, Commerce, Marketing, or Engineering
* Minimum 2–3 years' sales coordination, customer service or tender support experience; Qatar/GCC preferred
* Strong Excel, Word, Outlook and PowerPoint skills; CRM/ERP experience preferred
* Experience supporting ICT, ELV, security systems or project\-based sales an advantage
* Good written and spoken English; Arabic an advantage
Pay: Up to QAR8,000\.00 per month
Work Location: In person