IT Support Engineer – Qatar Insurance Company (QIC)

Description

Summary: An IT Support Engineer at QIC provides first and second-line technical support to employees, ensuring smooth operation of IT systems, applications, and infrastructure. Highlights: 1. Provide technical support for IT systems, applications, and infrastructure. 2. Support both office users and business-critical insurance systems. 3. Engage in IT operations, maintenance, security, and access management. **Qatar Insurance Company (QIC)** is the largest insurance provider in Qatar and one of the leading insurers in the MENA region, founded in 1964\. It provides: General insurance, Motor insurance, Medical insurance, Property \& engineering insurance, Marine \& liability insurance, Reinsurance and international operations. An **IT Support Engineer at QIC** is responsible for providing first\-line and second\-line technical support to employees, ensuring smooth operation of IT systems, applications, and infrastructure across the organization. The role supports both office users and business\-critical insurance systems. **Key Responsibilities:** 1\. Technical Support (End\-User Support) 2\. Network \& System Support 3\. Application \& Insurance Systems Support 4\. Security \& Access Management 5\. IT Operations \& Maintenance 6\. Ticketing \& Incident Management 7\. User Training \& Support **Required Qualifications:** Bachelor’s degree in IT / Computer Science / Engineering 2–5 years IT support experience (insurance or corporate preferred) ***Knowledge of:*** Windows Server / Active Directory Microsoft 365 Networking basics (TCP/IP, DNS, DHCP) Experience with helpdesk/ticketing systems Strong communication and problem\-solving skills نوع الوظيفة: دوام كامل الراتب المدفوع: QAR٨٬٠٠٠٫٠٠ لكل شهر موقع العمل: بشكل شخصي