IT Support Specialist

Description

Summary: Tescom Group Technologies & Services is seeking a skilled and dependable IT Support Specialist to join their team, playing a key role in maintaining IT systems and resolving technical problems. Highlights: 1. Troubleshoot technical issues and support end-users 2. Maintain IT systems and ensure smooth day-to-day operations 3. Opportunities for technical skill development and career growth **Job Title:** IT Support Specialist / Technical Support Engineer **Job Summary** Tescom Group Technologies \& Services is seeking a skilled and dependable IT Support Specialist to join our team in Doha. This is a great opportunity for candidates who enjoy troubleshooting technical issues, supporting end\-users, and working in a structured, professional IT environment. You will play a key role in maintaining IT systems, resolving technical problems, and ensuring smooth day\-to\-day operations across the organization. **Key Responsibilities** * Provide technical support for hardware, software, and network\-related issues * Respond to user inquiries via email, phone, or ticketing systems in a timely manner * Install, configure, and maintain desktops, laptops, printers, and other IT equipment * Troubleshoot system, network, and application issues efficiently * Manage user accounts, access permissions, and basic security settings * Perform routine system maintenance and updates * Document issues, resolutions, and IT procedures accurately * Assist in setting up workstations and onboarding new employees * Escalate complex technical issues when necessary **Requirements** * Diploma or bachelor’s degree in Information Technology, Computer Science, or related field preferred * 1–3 years of experience in IT support, help desk, or technical support roles * Basic knowledge of networking, operating systems, and hardware troubleshooting * Familiarity with Microsoft Windows, Office 365, and common business applications * Strong problem\-solving and analytical skills * Good communication and interpersonal skills * Ability to work independently and as part of a team * Willingness to learn and adapt to new technologies **Benefits** * Full\-time, stable employment * Opportunities for technical skill development and career growth * Supportive and professional work environment **About the Company** Tescom Group Technologies \& Services is a technology\-driven company providing IT support, technical services, and business solutions to organizations across various industries. We focus on delivering reliable, efficient, and scalable technology solutions that support business growth. **Why Work With Us** * Opportunity to grow your IT career in a structured environment * Exposure to a wide range of technologies and systems * Collaborative and supportive team culture * Clear responsibilities and opportunities for advancement **How to Apply** If you are a motivated IT professional with a passion for problem\-solving and user support, we encourage you to apply today. Submit your updated CV to be considered for this opportunity. Job Type: Full\-time Pay: QAR5,000\.00 \- QAR7,500\.00 per month Work Location: In person