Summary: Seeking an organized and technically-minded Presales Support professional to assist the Presales team with day-to-day activities, proposals, and client communications to support deal progression. Highlights: 1. Coordinate day-to-day presales activities 2. Prepare quotations and proposals 3. Maintain presales records and track client communications We are seeking an organized and technically\-minded Presales Support professional to join our Pre\-Sales team. You will assist the Presales Engineers by coordinating day\-to\-day presales activities, preparing quotations and proposals, tracking client communications, and maintaining presales records to support deal progression. Key responsibilities * Assist the Presales Team in coordinating and supporting day\-to\-day presales activities. * Maintain basic product knowledge of ICT solutions including client workstations, servers, storage, firewalls and related peripherals across multiple brands. * Prepare and forward quotations to internal stakeholders and clients based on solutions and pricing provided by Presales Engineers. * Follow up with clients on shared quotations and proposals to secure timely feedback and progress deals. * Track and update daily client interactions, including comments and status reports, to keep the team informed. * Coordinate with sales, procurement and technical teams to ensure smooth presales operations and fulfilment of client requirements. * Assist with documentation tasks: proposal formatting, client communications and maintaining presales records. * Monitor deal pipeline and maintain CRM or Excel records for accurate reporting and status updates. Qualifications and skills * Bachelor's degree in Information Technology or a related field. * Minimum 4 years’ experience in the IT sector (presales support, sales support, or similar roles preferred). * Proficient in Microsoft Office: Word, Excel, PowerPoint. * Excellent written and verbal English communication skills. Arabic or Malayalam is a plus. * Strong organizational skills, attention to detail and ability to manage follow\-ups. * Comfortable coordinating with multiple internal teams and working with CRM/Excel\-based pipelines. Job Types: Full\-time, Permanent Work Location: In person