OPERATIONS MANAGER - (CLEANING )

Description

Summary: Oversee and manage all aspects of soft services, ensuring high-quality delivery, team leadership, and operational efficiency while fostering client relationships. Highlights: 1. Lead and motivate a soft services team for consistent, high-quality performance. 2. Develop and implement procedures to optimize efficiency and service quality. 3. Foster strong client relationships and ensure satisfaction. **JOB DESCRIPTION: \-** * Oversee and manage all aspects of the soft services department, including cleaning operations, housekeeping, and related services. * Ensure that service delivery meets or exceeds client expectations and contractual obligations. * Lead, train, and motivate the soft services team to ensure consistent and high\-quality performance. * Develop and implement operational procedures and best practices to optimize efficiency and service quality. * Manage departmental budgets, resource allocation, and staff scheduling to ensure cost\-effective operations. * Foster strong relationships with clients and address any concerns or feedback to ensure satisfaction. * Ensure compliance with health, safety, and environmental regulations. * Regularly review and analyze performance data to identify areas for improvement and innovation. **Requirements:** * Bachelor's degree (preferred) or equivalent experience in a related field. * 3\-6 years of experience in managing soft services, particularly in the Hospitality or Facilities Management industry. * Proven track record of successfully managing teams and delivering high\-quality services. * Strong leadership, organizational, and communication skills. * Ability to manage multiple tasks and projects simultaneously while meeting business objectives. * Strong problem\-solving skills and attention to detail. * Fluency in English; knowledge of additional languages is a plus. Job Types: Full\-time, Permanent Pay: QAR8,000\.00 \- QAR10,000\.00 per month Education: * Bachelor's (Preferred) Experience: * Cleaning \& Hospitality Sector.: 5 years (Required) Language: * English (Preferred) * Arabic (Preferred) License/Certification: * Qatar Driving License (Preferred)