Description
Summary:
We are seeking a customer-focused Hostess to be the welcoming face of our restaurant, delivering exceptional guest service, managing reservations, and ensuring a smooth dining experience.
Highlights:
1. Be the welcoming face of our restaurant
2. Deliver exceptional guest service
3. Manage reservations and ensure smooth dining flow
We are seeking a customer\-focused **Hostess** to be the welcoming face of our restaurant. The ideal candidate will deliver exceptional guest service, manage reservations, and ensure a smooth flow of the dining area.
**Key Responsibilities**
* Greet guests warmly and escort them to their tables.
* Manage reservations, waitlists, and seating charts using the restaurant’s reservation system.
* Provide accurate waiting times and maintain clear communication with guests.
* Coordinate with servers and management to ensure efficient seating and service flow.
* Answer phone calls, take reservations, and handle guest inquiries.
* Maintain cleanliness and organization of the hostess stand and entrance area.
* Assist in presenting menus and offering basic restaurant information.
* Support the team with special requests, events, and VIP guest arrangements.
**Qualifications**
* High school diploma or equivalent (hospitality training is a plus).
* Previous experience as a restaurant hostess, receptionist, or customer service role preferred.
* Excellent communication, interpersonal, and guest\-handling skills.
* Well\-groomed, professional appearance with a warm and welcoming demeanor.
* Ability to multitask and remain calm under pressure.
* Basic knowledge of reservation systems is an advantage.
* Flexibility to work evenings, weekends, and holidays.
Job Types: Full\-time, Permanent
Pay: QAR1,999\.00 \- QAR2,000\.00 per month
Work Location: In person