Description
Summary:
This role involves managing reservations, welcoming guests, handling payments, addressing issues, and assisting with event planning and special services.
Highlights:
1. Manage reservations and guest check-in
2. Resolve guest issues and explain hotel amenities
3. Assist with special event planning and VIP services
* Manage online, phone and in\-person room reservations
* Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
* Take payment from customers
* Respond to guests’ issues and complaints in a friendly, timely manner
* Explain local amenities and attractions to guests
* Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
* Assist customers with the planning of special events such as weddings and business conferences
* Arrange specialized services for VIP customers
Job Type: Full\-time
Pay: QAR2,000\.00 \- QAR2,300\.00 per month