Senior Barista

Description

Summary: The Senior Barista delivers high-quality beverages, provides world-class customer experience, and leads and mentors junior baristas while upholding service standards. Highlights: 1. Lead and mentor junior baristas in a dynamic cafe environment 2. Master advanced latte art and expert coffee craftsmanship 3. Be an ambassador for the brand, engaging customers with coffee knowledge **Job Description: Senior Barista** **Job Title:** Senior Barista **Reports To:** Cafe Manager / Head Barista **Job Type:** Full\-time **Role Overview** The Senior Barista is responsible for ensuring the consistent delivery of high\-quality beverages and a world\-class customer experience. This is a leadership role that involves guiding and mentoring junior baristas, overseeing daily operations, and upholding the highest standards of quality and service . You will be the ambassador of the brand, using your deep coffee knowledge to engage and inspire customers . **Key Responsibilities** **Leadership \& Team Management** * **Mentorship \& Training:** Guide, coach, and train junior baristas and new team members in all aspects of the role, including standard operating procedures, brewing techniques, and customer service . * **Shift Management:** Lead shifts, delegating tasks, managing workflow during peak hours, and ensuring smooth and efficient operation of the bar . * **Culture \& Standards:** Foster a positive, supportive, and high\-energy team environment. Lead by example, demonstrating professionalism, teamwork, and a strong work ethic . **Coffee Craftsmanship \& Quality Control** * **Beverage Preparation:** Expertly prepare and serve a full range of coffee and espresso\-based beverages (lattes, cappuccinos, flat whites, etc.) to exacting quality and recipe standards . * **Technical Mastery:** Perform daily espresso calibration and dosing to ensure consistent and perfect extraction . * **Latte Art \& Presentation:** Execute advanced latte art and maintain a high visual standard for all beverages . * **Equipment Maintenance:** Operate, clean, and perform basic troubleshooting on coffee machines and grinders. Report any faults and ensure equipment is in good working order . * **Innovation:** Contribute to the research, development, and recommendation of new beverage recipes and seasonal menu items . **Customer Experience** * **Service Excellence:** Be the primary ambassador of customer service, warmly engaging with guests, taking orders, and providing an unforgettable experience . * **Product Knowledge:** Educate customers on different coffee origins, flavor profiles, and brewing methods to help them make informed choices . * **Problem Solving:** Handle customer feedback and complaints professionally and effectively . **Operations \& Administration** * **Inventory Management:** Monitor stock levels of coffee beans, milk, syrups, and other supplies. Assist with ordering, receiving deliveries, and rotating stock (FIFO) . * **Cleanliness \& Hygiene:** Maintain impeccable cleanliness of the bar area, equipment, and seating areas, strictly adhering to health and safety regulations . * **Sales \& Financials:** Operate POS systems, handle cash, and assist with daily sales reconciliation. Drive sales by recommending products and upselling to customers . **Qualifications \& Requirements** **Experience** * **Senior Baristas typically require a strong track record of experience, usually ranging from 2 to 5 years, with a focus on specialty coffee.** Some positions specifically require prior experience in a leadership or supervisory role . * Minimum of **2–3 years** of experience in a specialty coffee shop or fast\-paced, high\-volume environment is a common benchmark . **Skills \& Knowledge** * **Technical Skills:** Advanced knowledge of espresso extraction, calibration, and various brewing methods (e.g., V60, Aeropress) . * **Leadership:** Proven ability to mentor, train, and motivate a team . * **Customer Service:** Excellent communication and interpersonal skills, with a genuine passion for providing outstanding guest experiences . * **Latte Art:** Proficiency in free\-pour latte art is often a must\-have skill . * **Hygiene Certification:** Possession of a valid Food Handler Certificate or equivalent is frequently required . **Attributes** * Outgoing, approachable, and customer\-focused . * Ability to work efficiently in a fast\-paced, high\-energy environment and remain calm under pressure . * Strong attention to detail and commitment to quality . * Flexibility to work a variety of shifts, including weekends and public holidays . **Preferred Qualifications** * Certification from the Specialty Coffee Association (SCA) or similar recognized body . * Experience developing seasonal menus or contributing to beverage innovation Pay: QAR2,046\.55 \- QAR5,741\.16 per month Work Location: In person