Summary: This role involves welcoming and bidding farewell to guests, serving as a guide, ambassador, and information source, while maintaining high guest interaction and hotel operation knowledge. Highlights: 1. Ensure warm welcome and friendly goodbye for all guests 2. Serve as a guide, ambassador, and source of information for the hotel 3. Highly guest-interactive role with extensive hotel operation knowledge **Company Description** Founded in 1933 in Portugal, Tivoli Hotels \& Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.. **Job Description** You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye. You are a key person in the delivery of our guest service experience and will serve as a guide, ambassador and source of information for the hotel. While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role. Being highly guest\-interactive, flexible, and possessing extensive knowledge of the hotel operation is essential for your success in this role. **Qualifications*** High School Diploma * Passionate about hospitality * Positive learning attitude * Good communication skills * Good level of English