Customer Service Representative

Description

Summary: Al Khebra Driving Academy is seeking a friendly and professional Customer Service Representative to assist customers, handle inquiries, and ensure a positive experience. Highlights: 1. Engage with customers in person, over the phone, and online 2. Provide accurate information and manage customer inquiries 3. Coordinate with internal departments for smooth service delivery Al Khebra Driving Academy is looking for a friendly and professional Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, handling inquiries, and ensuring a smooth and positive customer experience. **Responsibilities** * Greet and assist customers in person, over the phone, and via online channels * Provide accurate information about driving courses, schedules, and fees * Handle customer inquiries, complaints, and feedback professionally * Manage registrations, bookings, and documentation * Maintain customer records and update system data * Coordinate with internal departments to ensure smooth service delivery **Requirements** * High school diploma or equivalent (Bachelor’s degree is a plus) * Arabic and English Speaker * Strong communication skills in English (Arabic is a plus) * Good computer skills and familiarity with office systems * Customer\-focused attitude with a professional appearance * Ability to work in a fast\-paced environment **Experience** * 1–2 years of experience in customer service or a similar role preferred **Key Skills** * Excellent communication and interpersonal skills * Problem\-solving and conflict resolution * Multitasking and time management * Attention to detail and accuracy Pay: QAR2,000\.00 \- QAR4,000\.00 per month Work Location: In person