Summary: GEM Egypt Tours & Travel LLC seeks a detail-oriented, customer-focused Ticketing Agent for airline reservations, ticket issuance, and customer service in a fast-paced travel environment. Highlights: 1. Opportunity to grow in the travel and airline ticketing industry 2. Hands-on experience with global booking systems 3. Supportive and professional working environment **Job Title:** Ticketing Agent \| Travel Ticketing Officer \| Airline Reservation \& Ticketing Specialist **Job Summary** GEM Egypt Tours \& Travel LLC is hiring a Ticketing Agent to join our travel operations team in Doha. This role is ideal for candidates with experience in airline reservations, ticket issuance, and customer service within the travel industry. You will be responsible for handling flight bookings, issuing tickets, managing reservations, and assisting customers with travel arrangements. If you are detail\-oriented, customer\-focused, and enjoy working in a fast\-paced travel environment, this opportunity is for you. **Key Responsibilities** * Handle airline ticket bookings, rebooking, and cancellations * Issue tickets using airline reservation systems (GDS preferred) * Assist customers with travel inquiries and itinerary planning * Manage flight schedules, availability, and fare updates * Ensure accuracy in passenger details and booking records * Coordinate with airlines and travel partners when needed * Process refunds, exchanges, and modifications * Maintain proper documentation of all ticketing transactions **Requirements** * Previous experience as a Ticketing Agent, Travel Agent, or similar role preferred * Knowledge of airline reservation systems (Amadeus, Sabre, Galileo is an advantage) * Strong attention to detail and accuracy * Good communication and customer service skills * Ability to work in a fast\-paced environment * Basic computer skills (email, Excel, booking systems) * High school diploma or equivalent required; travel/tourism certification is a plus **Benefits** * Commission opportunities (based on performance) * Paid annual leave and public holidays * Training and career development in travel industry systems * Supportive team environment **Work Schedule** * Full\-time position * 6\-day work week * Rotational shifts depending on operational needs **About the Company** GEM Egypt Tours \& Travel LLC is a Doha\-based travel and tourism company specializing in airline ticketing, tour packages, and travel services for individuals and corporate clients. We focus on delivering reliable, efficient, and customer\-focused travel solutions. **Why Work With Us** * Opportunity to grow in the travel and airline ticketing industry * Hands\-on experience with global booking systems * Stable and professional working environment * Performance\-based incentives and career growth opportunities **How to Apply** If you have experience in ticketing and enjoy working in the travel industry, apply today by submitting your updated CV for immediate consideration. Pay: QAR15\.00 \- QAR28\.00 per hour Work Location: In person