Description
Summary:
This role involves providing excellent customer service, accurately taking and serving orders, and ensuring a pleasant dining experience with a positive attitude and attention to detail in a fast-paced environment.
Highlights:
1. Provide excellent customer service and ensure a pleasant dining experience
2. Work in a fast-paced environment with a positive attitude
3. Collaborate with staff for smooth operations and guest satisfaction
The Server / Waiter / Waitress is responsible for providing excellent customer service to guests, taking and serving orders accurately and efficiently, and ensuring a pleasant dining experience. The role requires a positive attitude, attention to detail, and the ability to work in a fast\-paced environment.
**Key Responsibilities:**
* Greet guests in a warm and professional manner.
* Present menus, take food and beverage orders, and relay them accurately to the kitchen and bar.
* Serve food and beverages promptly and check on guest satisfaction throughout the meal.
* Maintain cleanliness and organization of tables, service stations, and dining area.
* Handle customer complaints professionally and report major issues to the supervisor.
* Ensure accurate billing and process payments efficiently.
* Follow all hygiene, sanitation, and safety regulations.
* Collaborate with other restaurant staff to ensure smooth operations and guest satisfaction.
**Qualifications \& Skills:**
* High school diploma or equivalent; hospitality certification is a plus.
* Proven experience as a waiter/waitress or in customer service is preferred.
* Excellent communication and interpersonal skills.
* Ability to multitask and work in a fast\-paced environment.
* Professional appearance and behavior.
* Basic math skills for handling cash/card payments.
* Flexibility to work shifts, including weekends and holidays.
Job Types: Full\-time, Permanent
Application Question(s):
* Do you have experience working in Cafe/Fine Dining Restaurant ?
* Do you have valid Food Handler Certificate?
* Do you have valid QID?
* Can you join Immediately?
Work Location: In person