Restaurant supervisor

Description

Summary: Seeking an experienced and motivated Restaurant Supervisor to oversee daily operations, manage staff, ensure excellent customer service, and maintain high hospitality standards. Highlights: 1. Lead and coordinate restaurant operations for smooth service 2. Ensure excellent customer service and staff performance 3. Hands-on role focusing on service quality and team leadership Restaurant Supervisor We are looking for an experienced and motivated Restaurant Supervisor to join our team and support the daily operations of the restaurant. Key Responsibilities * Supervise daily restaurant operations and ensure smooth service. * Manage and coordinate waiters, runners, cashiers, and other floor staff. * Ensure excellent customer service and handle guest complaints professionally. * Monitor staff attendance, grooming, uniforms, and performance. * Conduct pre\-shift briefings and assign staff duties and sections. * Ensure tables, dining areas, and service stations are clean and properly prepared. * Coordinate closely with the kitchen, bar, shisha, and cashier teams. * Monitor order accuracy and speed of service. * Train new employees and continuously coach existing team members. * Ensure compliance with restaurant SOPs, hygiene, food\-safety, and company policies. * Assist with stock monitoring and report shortages, damages, or operational issues. * Support management in achieving sales targets and controlling unnecessary costs. * Prepare daily operational reports and escalate important issues to management. * Maintain a professional, disciplined, and positive working environment. Requirements * Minimum 2–3 years of experience in restaurant operations, preferably in a supervisory position. * Strong leadership and team\-management skills. * Excellent communication and customer\-service skills. * Ability to work under pressure during busy service periods. * Good knowledge of restaurant operations and hospitality standards. * Strong problem\-solving and conflict\-resolution skills. * Ability to work flexible shifts, weekends, and holidays. * Good command of English; Arabic is an advantage. * Previous experience in Lebanese/Arabic restaurants, cafés, or shisha restaurants is an advantage. * Candidates currently available in Qatar are preferred. Preferred Candidate We are looking for someone who is hands\-on, organized, disciplined, customer\-focused, and capable of leading the floor, not simply monitoring employees. The supervisor should actively participate in operations and maintain service quality throughout every shift. Pay: QAR3,000\.00 \- QAR4,500\.00 per month Work Location: In person