Description
Summary:
We are seeking a friendly, organized, and responsible Admin Assistant to join our laundry team, coordinating daily operations and ensuring timely order completion and delivery.
Highlights:
1. Assist customers and manage daily laundry operations
2. Customer-focused role with administrative support
3. Opportunity to work in a fast-paced environment
**Job Summary**
The position is for a Male
Job Title: Laundry Admin Assistant
Job Summary
We are looking for a friendly, organized, and responsible Admin Assistant to join our laundry team. The main role is to assist customers, coordinate daily operations, and make sure orders are completed and delivered on time.
Responsibilities
* Greet and welcome customers.
* Answer customer calls, WhatsApp messages, and inquiries.
* Explain our services and prices.
* Convert customer inquiries into orders.
* Follow up with customers when needed.
* Create and update customer orders.
* Schedule pickup and delivery with drivers.
* Coordinate with the laundry team to ensure orders are completed on time.
* Check that all customer orders are ready before dispatch.
* Inform customers about any delays or updates.
* Handle customer complaints politely and report any issues to management.
* Maintain accurate customer and order records.
* Assist with other office and administrative tasks as required.
Requirements
* Good communication skills.
* Able to speak and write English.
* Able to speak Hindi.
* Arabic is an advantage but not required.
* Basic computer knowledge (Microsoft Office, WhatsApp, Email).
* Friendly, polite, and customer\-focused.
* Able to work in a fast\-paced environment.
* Good organizational and time management skills.
* Previous customer service or office experience is preferred but not required.
Pay: QAR1,500\.00 \- QAR2,000\.00 per month
Work Location: In person