Laundry Admin Assistant

Description

Summary: We are seeking a friendly, organized, and responsible Admin Assistant to join our laundry team, coordinating daily operations and ensuring timely order completion and delivery. Highlights: 1. Assist customers and manage daily laundry operations 2. Customer-focused role with administrative support 3. Opportunity to work in a fast-paced environment **Job Summary** The position is for a Male Job Title: Laundry Admin Assistant Job Summary We are looking for a friendly, organized, and responsible Admin Assistant to join our laundry team. The main role is to assist customers, coordinate daily operations, and make sure orders are completed and delivered on time. Responsibilities * Greet and welcome customers. * Answer customer calls, WhatsApp messages, and inquiries. * Explain our services and prices. * Convert customer inquiries into orders. * Follow up with customers when needed. * Create and update customer orders. * Schedule pickup and delivery with drivers. * Coordinate with the laundry team to ensure orders are completed on time. * Check that all customer orders are ready before dispatch. * Inform customers about any delays or updates. * Handle customer complaints politely and report any issues to management. * Maintain accurate customer and order records. * Assist with other office and administrative tasks as required. Requirements * Good communication skills. * Able to speak and write English. * Able to speak Hindi. * Arabic is an advantage but not required. * Basic computer knowledge (Microsoft Office, WhatsApp, Email). * Friendly, polite, and customer\-focused. * Able to work in a fast\-paced environment. * Good organizational and time management skills. * Previous customer service or office experience is preferred but not required. Pay: QAR1,500\.00 \- QAR2,000\.00 per month Work Location: In person